Our Policy

Politikamız

To be a preferred brand with the confidence we provide by always taking a leading position in the sector in which we operate; Our vision is to be among the world's brands by continuously improving our knowledge and technological level.

Our purpose: Our aim is to provide customer focus and stakeholder satisfaction.

What we are doing to achieve our purpose;

- To have qualified and responsible employees with our Continuing Education approach by providing leadership qualities to all our employees,
- To work in a planned and systematic manner by keeping the principle of quality and efficiency in the forefront, by ensuring the participation of all our employees in the processes with the team spirit,
- Taking into consideration the needs of the sector, to follow the advanced technology, R & D and R & D studies to give weight,
- Our approaches are to make decisions based on data, to comply with the conditions of the Quality Management System, to be focused on continuous improvement and differentiation,
- To maintain our product and service activities respecting the laws and environment,
- To announce our quality policy and to ensure that all our employees adopt our targets.

Our purpose: To create a safe and healthy working environment for employees and all stakeholders.

What we are doing to achieve our purpose;

- To protect our stakeholders from work-related injuries and diseases and to prevent work-related accidents during our production and services,
- Reducing risks and accidents by identifying hazards with preventive approaches,
- To ensure the continuous improvement of our OHS performance by acting in accordance with the legislation and other binding regulations related to Occupational Health and Safety (OHS),
- To carry out the necessary announcements, training and awareness raising activities for the adoption and implementation of our OHS management system by all our employees.

Our purpose: To take the necessary precautions in order to minimize our negative impacts on the environment during all our activities.

What we are doing to achieve our purpose;

- To determine our impacts on the environment during the production and services we carry out, to minimize any negative effects and to ensure continuous improvement,
- To use energy and resources effectively and to take measures to continuously save,
- To minimize the pollution of air, water and soil by appropriate techniques by keeping our wastes under control,
- To act in accordance with environmental legislation and other binding regulations,
- To carry out the necessary announcements, training and awareness raising activities for the adoption and implementation of environmental awareness by all our employees.

Our purpose: To provide the highest customer satisfaction.

What we are doing to achieve our purpose;

- Establishing effective and effective communication channels in order to understand customer expectations and respond quickly,
- To conclude all positive and negative notifications received in accordance with the principles of compliance with the law, impartiality and transparency in accordance with scientific rules,
- To continuously improve customer relations processes with employees who are aware of customer-oriented approach,
- To ensure the confidentiality of customer information in these processes.

Our purpose: To create an innovative, open to change, social responsibility and environmental conscious employee profile that believes in teamwork, fulfills its responsibilities in the desired quality and on time, complies with all ethical rules while reaching its goals.

What we are doing to achieve our purpose;

- To select the human resources of our company from among those who have high development, are competent for the job, will adopt and maintain the company values,
- To create training opportunities and opportunities to increase the contribution of our employees to the company targets, their success and efficiency in the tasks they carry out by ensuring the continuous development of our employees,
- To evaluate and encourage the success and work performance of our employees in the workplace,
- Conducting Employee Satisfaction Surveys (CMA) in order to measure and continuously improve the motivation, satisfaction of our employees,
- To create a professional work environment and career development opportunities for our employees,
- To keep the performance of our employees supported by training determined by the performance management system at the highest level,
- Encouraging our employees for teamwork and creating suitable environments,
- To provide our employees with creative and innovative ideas.

Our purpose: To understand the expectations of the society to carry out projects on this issue.

What we are doing to achieve our purpose;

- To raise awareness of employees and other stakeholders on social responsibility,
- To comply with the basic criteria determined in the areas of social responsibility (support for education, environmental awareness, investment in human etc.),
- To encourage activities that will ensure institutional and social development,
- Conducting social projects to reduce negative impacts,
- Pay attention to equal opportunity.

Our purpose:

- Establishing, documenting, documenting, disseminating, disseminating, creating awareness, protecting, sustaining and systematically managing risks related to information assets and information activities of our institution in accordance with Information Security Management System (ISMS).
- Assuming that any confidential / commercial / private information processed in the information systems within the scope and boundaries of ISMS is the confidentiality of our institution or other institutions in which we work, this information shall not be released in any place / person / institution / organization without our approval or our client's knowledge / approval. / Accessibility is achieved by adhering to the conditions.
- ISMS policy is to comply with legal and regulatory requirements and to take into account the obligations and dependencies of third parties arising from contracts, provided that they remain within the scope and limits of ISMS.
- Our organization declares that it shall prove its commitment to the establishment, operation, monitoring, review, maintenance and improvement of ISMS within the framework stated above by performing the following:

What we are doing to achieve our purpose;

- ISMS objectives are defined and plans are made.
- Risk analyzes are carried out, risk assessments and risk criteria are presented depending on the results of the analysis, risk management is provided within this framework.
- Identify information security objectives and comply with information security policies, responsibilities towards the law and requirements for continuous improvement.
- Adequate resources (financial, human resources, equipment, software, consultancy, training, etc.) are provided to establish, implement, operate, monitor, review, maintain and improve ISMS.
- Necessary studies are organized and managed to determine the criteria for accepting risks and acceptable risk levels.
- The ISMS Policy is reviewed at least once a year and, if deemed necessary, arrangements are made and announced to the related parties.

Our purpose: To establish the necessary communication environments for all stakeholders of Termatect Construction Chemicals and to ensure effective communication.

What we are doing to achieve our purpose;

- To ensure that all employees are aware of the vision, mission, values, policies and strategies and act accordingly.
- To develop communication methods for the development and dissemination of corporate culture,
- To create environments for employees to protect and share the information and document specific to the organization with appropriate people,
- Creating and maintaining transparent, accurate and equal communication environments for all stakeholders,
- To support the personal, artistic, cultural and sportive development of community representatives.

Our purpose: To carry out new product research and studies, to improve existing products, to make cost reduction studies.

What we are doing to achieve our purpose;

- To follow the technological developments,
- To make competitive product comparisons and inform the relevant departments,
- To cooperate with institutions producing information and technology,
- To follow the developments in raw materials continuously,
- To develop cooperation with raw material suppliers.

Our purpose: To manage the relations with the customers in the most correct way to meet the needs and expectations of the customers.

What we are doing to achieve our purpose;

- To follow the prices in the market and to make the pricing that can be achieved and reached to the target profitability,
- To communicate effectively with customers,
- To act objectively and consistently in customer relations,
- To understand customer needs and expectations correctly,
- Managing customer suggestions and complaints,
- Customer Satisfaction Survey (MMA) is to learn and increase customer satisfaction.

Our purpose: To use the production facilities effectively and efficiently in order to produce the desired quality and time.

What we are doing to achieve our purpose;

- Working with maximum efficiency,
- Always comply with the workflow specified in production processes and instructions,
- To comply with the rules stipulated by OHS and environmental management systems,
- Carrying out activities to encourage teamwork,
- Ensuring minimization of losses,
- To work for the recycling of losses at the lowest cost.

Our purpose: Managing financial resources effectively and efficiently, minimizing financial risks

What we are doing to achieve our purpose;

- To develop methods to use financial resources effectively and efficiently,
- To create risk scenarios that will minimize financial risks (receivables, debts, investments, etc.),
- To process the records in accordance with the Uniform Chart of Accounts and Accounting Standards within the scope of the relevant legislation,
- To make the necessary arrangements within the framework of renewed legislation,
- To respect the confidentiality of financial information,
- Developing an effective reporting system and ensuring its timely presentation.

Our purpose: To carry out supplier relations, to provide the appropriate product at the most appropriate price at the desired time

What we are doing to achieve our purpose;

- Receive at least 2 bids,
- To be at least 2 persons in bargaining and price negotiations,
- Make a purchase contract,
- To work together with suppliers,
- Considering suggestions and complaints,
- To act in accordance with the supplier evaluation procedure.

Contact...

For more information about our company, you can contact us.

“ We will continue to seek superior quality and superior service with the power we receive from you. ”

Terma Construction Chemicals
San. Tic. Ltd. Şti.

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